Zscaler app is used in the below device.
1- Window2- Linux3- MAC4- Android
1 - Window and MAC -
Actually, we faced multiple issues with Zscaler so we need to open zsclaer and go into more option, see below screen shot
Start Packet Capture: Start Packet Capture:
If your organization's admin enabled packet captures, you can use this feature when reproducing an issue and use this into wireshark to understand the problem
Report an Issue - Report an Issue -
if option is enable then user directly send issue to support team or rasie zscaler support ticket
Restart Service: Restart Service:
Repair App: Repair App:
Clear Logs: Clear Logs:
Log Mode - we can change logs mode based on the issue there are mutliple logs mode avilable
Error: Error:
Warn: Warn:
Info: Info:
Debug:Debug:
Android and IOS -
we also used the same step for android and IOS, see below screen shot-
Update PolicyUpdate Policy
: You can tap to manually refresh your web security policies and PAC file
Install certificate - Install certificate on your device thought Zscaler
Uninstall App - if you want to uninstall the app you can uninstall it but require the password to uninstall this app.
Reset of options works like a window, if go into the window section and you can understand