App Connector upgrade failures if App connector upgrade fail, may be below reason 1-Upgrade is in a failed state for more than 24 hours.  2- The image can not download since there is no disk space left. 3- Image can not download due to inconsistent connection between the App  Connector […]

App Connector and ZPA cloud service is attempting a SSL interception  ZPA does not support SSL interceptions. ZPA uses TLS connections and pinned certificates, so a device performing SSL interception will cause the connection to fail between the App Connector and the Zscaler Cloud. To make sure traffic is not […]

 if we got an App connector not connected to the Zscaler cloud, we got the below logs . How to fix this issue use below stepes  – if an App Connector was deleted from the ZPA Admin Portal accidentally. ZPA immediately recognizes that it should not communicate with the App […]

 Zscaler app is used in the below device. 1- Window 2- Linux 3- MAC 4- Android  1 – Window and MAC –  Actually, we faced multiple issues with Zscaler so we need to open zsclaer and go into more option, see below screen shot  Start Packet Capture: If your organization’s admin enabled packet […]

 We are talking about how we can apply Zscaler Certification — Now we need to understand that Zscaler provides training and certification through credits, so we can Purpose credit online through Zscaler portal or if we can a customer of Zsclaer then they provide access To that portal where you […]

 You can backup and restore policies and configuration settings You want to modify your existing configuration, but do not want to commit the change without first having a backup in case the new configuration does not function as intended You want to schedule backups to ensure the creation of restore […]

 if we are facing Slowness issue with Zscaler there may be below point —  Slowness with particular application/website:- we can try to understand and isolate issue like if we can disable zscaler app in user machine and try to access website and website is working fine, it means issue with […]

 Website uses Non-Standard Port in Zscaler Client connector – Few websites such as eg. https://xyz.com:77 which works on non-standard Port i.e Port 77 over https. Zscaler App does not support traffic on non-standard Port and will send the traffic direct. in this case  we can use Forwarding PAC file to […]