Dear Customer,
Thank you for choosing Techclick. We understand that sometimes circumstances change, and you may need to cancel a purchase or request a refund. We have outlined our Cancellation & Refund Policy below to provide you with clarity and transparency:
Cancellation Policy:
- Product/Service Cancellation: If you wish to cancel a product or service, please contact our customer support team as soon as possible. We will assist you in processing the cancellation based on the specific terms and conditions associated with the product or service.
- Timeframe for Cancellation: The timeframe for cancellations may vary depending on the product or service. Please refer to the terms and conditions provided at the time of purchase for the specific cancellation period applicable to your order.
Refund Policy:
- Eligibility for Refunds: Refunds are generally provided in accordance with the terms and conditions of the specific product or service. If you are eligible for a refund, we will process it as quickly as possible.
- Refund Processing: Once your refund request is approved, we will initiate the refund according to the original payment method used during the purchase. The refund process may take some time, and the duration may vary depending on your financial institution or payment provider.
- Non-Refundable Items: Certain products or services may be non-refundable, as clearly stated in the terms and conditions. Please review the specific terms associated with your purchase to determine the eligibility for a refund.
Please note:
- Any third-party fees or charges incurred during the purchase, such as transaction fees or shipping costs, may not be eligible for a refund.
- In cases where services have been partially or fully utilized before cancellation, the refund amount may be adjusted accordingly.
We recommend reviewing the applicable terms and conditions or contacting our customer support team for further clarification on the cancellation and refund policy related to your specific purchase.
We strive to provide excellent customer service and ensure a fair and transparent refund process. If you have any questions or require assistance regarding cancellations or refunds, please don’t hesitate to contact our customer support team.
Thank you for your understanding and cooperation.
Best regards,
The Techclick Team